Welcome to part two of our spotlight on working at UKCBC. Today we’ll be providing an insight into the world of a UKCBC Course Advisor, along with a few comments from our Student Recruitment Manager.
Course Advisors: What They Do
UKCBC course advisors are often the first point of contact prospective students have with the College; therefore, we see this talented team as something of a flag bearer for UKCBC values. They’re friendly, informative and supportive; in short, they’ll do their very best to provide prospective students with the information they need to make a great choice for their future.
Our course advisory team must be familiar with all UKCBC courses, student finance options and the application process in order to provide prospective students with the best possible advice. We’ve not yet mentioned the one skill that sets our course advisors apart: communication. The team is well-known throughout the College for being masters of communication – they’re responsible for using various channels to develop relationships with prospective students.
If your application is successful, you’ll be joining the College at a particularly exciting time. We’re growing quickly, with a new international campus set to welcome its first cohort of students in summer 2018, and we’ve recently added a brand-new selection of top-up degrees to our syllabus. For this reason, being a course advisor at UKCBC requires flexible thinkers who can quickly absorb new information and relay the relevant details back to prospective students. We’re always looking to open our door up to more students through projects like adding new courses and opening new campuses; if you enjoy the dynamic environment of a company on the up, then the Course Advisor role could be the perfect position for you.
Our HR team and Head of Marketing have established that previous experience in business-to-business, business-to-consumer sales or customer service would be greatly beneficial. Additionally, excellent communication skills are needed on a daily basis due to the nature of the role, and course advisors are also required to provide support to their team when necessary. Finally, strong organisational skills and an aptitude for (or experience with) customer relationship management software are desirable in candidates for the position.
We asked Student Recruitment Manager Laura Issawi for her thoughts on working at UKCBC and what she wants to see from course advisor applicants:
“Working in the recruitment team at UKCBC is an engaging and varied role. The recruitment team are the face of UKCBC, and we pride ourselves on providing learners with impartial and informative advice regarding every element of education at UKCBC. We offer a personal touch to the applications process and aim to make every potential student feel equipped to make an informed decision about their education and their future.
“We are always looking for proactive self-starters who are passionate about higher education and enjoy working in a fast-paced environment.”
Ready to join the rapidly-expanding UKCBC family? Check out the full job specification and get applying!